FAQ
Have a question? We're sure we've answered it below.
1. What is The OMG Kitchen?
The OMG Kitchen is a homegrown business specializing in delicious, easy-to-use baking mixes, boxed brownies, and seasonal treats. We’re all about making baking fun, convenient, and accessible to everyone – whether you’re an experienced baker or just starting out!
2. How do your baking mixes work?
Our bottled baking mixes are pre-measured and come with simple instructions. Just add a few fresh ingredients (like eggs, butter, or milk), mix, bake, and enjoy! No hassle, just homemade goodness in no time. Click here for baking instructions
3. Do you offer gluten-free options?
We are currently exploring including gluten-free products. Keep checking our shop or subscribe to our newsletter to stay updated on when they’ll be available.
4. How should I store my baking mixes and brownies?
BAKING MIXES: For best results, store our baking mixes in a cool, dry place away from direct sunlight.
BOXED BROWNIES: Our brownies are best stored in an airtight container and can be refrigerated for longer freshness.
5. Where do you deliver?
We deliver across South Africa! Shipping costs and delivery times vary depending on your location, but we’ll provide you with all the details at checkout.
6. Can I customize my brownie box?
Absolutely! When you order a brownie box, you can choose from a variety of flavors to create a custom box that suits your taste buds.
7. How long do your brownies stay fresh?
Our brownies are baked fresh and can last up to 7 days when stored in an airtight container. They can also be frozen for up to 3 months if you want to save some for later! Don't think there will be any left for this!
8. How do I contact you if I have questions or need assistance?
You can reach us through our contact page or send us an email at orders@theomgkitchen.co.za. We’re always happy to help!